Thank you for allowing Rawsi Williams Law Group to serve you.

    1.  No courses establish an attorney/client relationship, attorney representation, or General Counsel.  For Legal Matters, please contact our office at 1-888-RAWSILAW (1-888-729-7452).

    2. Courses are for continuing education or training enhancement purposes.  No courses are college-degree granting courses.  


    A.) Course access is granted via email invitation link within 24 business hours of purchase. (Please check your Spam folder if you do not see the email in your inbox.)
    B.) All Learners have 30 calendar days from receipt of User ID/Password to complete courses, unless otherwise specified within the Course description of your purchase.  For example, Core Training (ALF, AFCH), allows 60 days to complete training. The Online Training subscription provides access to ALL online courses (included new courses added throughout the year) until 12/31 of the purchase year.
    C.) There are NO exceptions or extensions to this completion time frame; courses must be re-purchased if not completed  before your deadline/course expiration.  No refunds are provided for partial completion, or failure to start the course.
          2) For Licensed health care providers (e.g., R.N., L.P.N., Respiratory Therapist), If CE BROKER shows a course as approved by your Board (e.g. Respiratory Therapy, OT, Dietitians, Home Health Aides, etc.),  IT IS APPROVED.  Board Approvals are also listed with each course because different Boards apply based on the course.  Of course, anyone can take the course regardless of Board approval; CE credit is only important if you desire for the course to count toward your license continuing education requirements. All courses are approved for Continuing Education units by the D.C. Board of Nursing, with Florida anticipated very soon.  (Note: Some Boards automatically approve courses already approved by another State Board.  Please check with your State Board for further information.)   Nursing courses expressly for nurses only are entitled as Nursing courses our Course Catalog.   Course Completion is posted to CE Broker in 2 business days 
    E.) Our State and Board approved Courses include Color Powerpoint, Audio Narration, Videos, Quizzes, and Printable Certificates.   Ms. Williams' healthcare credentials include Registered Nurse; Florida Assisted Living Facility Core Trainer 013 and Adult Family Care Home Core Trainer; Adult Day Care Center Trainer; Florida and D.C. Boards of Nursing Approved CEU Provider 50-5264; Certified ALF Administrator; American Heart Association (AHA) First Aid/CPR/AED Instructor; Certified Alzheimer's Levels I, II Provider alf536; Author and Exclusive Provider of the Florida CLTLNC  course..

    4CLCLNC (Certified Long-Term Care Legal Nurse Consultant)

    (Prior to becoming an attorney, Ms. Williams has worked as a LTC Multi-Facility Quality/Risk/ Survey Consultant; D.O.N.; A.D.O.N.; Risk Manager; Charge Nurse; Wound Nurse; Staff Developer; Care Plans; and C.N.A.  She has also worked as a Quality Improvement Coordinator for the CMS FL QIO: FMQAI; hospital; Home Health; Hospice; Staff Nurse; Charge Nurse; and Unit Manager.  She is Florida's only Attorney who is also a Certified ALF Administrator and ALF Core Trainer; Adult Family Care Home Trainer; and, has worked as QAPI in Hospice, and Admissions in Home Health.  As an attorney, She has successfully represented LTC professionals; and was the 2014 and 2017 Keynote Speaker for F.A.D.O.N.A., Florida Association of Director of Nursing Administrators)
    A)  Only R.Ns.(including NPs, CNMs, CNS); actively and continuously licensed for at least 5 consecutive years; can register for this course.  This course is only offered once per year.  To prevent over-saturation of this sought-after credential, and optimize marketability for our attendees, the class size is limited.
    B)  This is a Live Classroom/On-Site Course, held in Miami, and Full Physical Attendance is required for the entire course to receive a Certificate and sit for the exam. 
    C)  The exam is offered twice/year, and is a computerized exam  The cost of the first exam is included within the course.  You must pass the exam in the year you sit for the course, or you are required to complete a 4 hour online refresher course at your expense.
    D)  All participants passing the exam will receive a Wall and wallet- sized certification credential.  To enhance your marketability, one Group advertisement including the names and contact information of all new CLTLNCs will be published in the statewide FL Bar Publication for all attorneys statewide and the Long-Term Care Publication each class year.

              E.) REFUND POLICY for CLCLNC

    1.) All Fees Must always be received in our office by the stated deadline where applicable for such Future/Live courses. (An Enrollment Deadline will be stated with the course where applicable)
    2.) Personal Checks are Never Accepted
    3.) Due to the very low/economical costs and the utilization of an online training slot, NO refunds are provided for Online/Virtual Training Courses, including for Partial Completion/failure to complete by the deadline/Failure to Start/Attend.  No extensions are granted.
    4.) Due to the very low costs; very small class size of limited seating under 50 enrollees wherein a seat is reserved expressly for you once you enroll and cannot be resold; and advance reservation of Ms. Williams time and scheduling away from the Law Office,  NO refunds are provided for LIVE Classroom or On-Site/Your Location Training.  Fees are not transferable, cancelable, or forwardable to other/future training.  The exception is RWLG-sponsored CLTLNC LIve Classroom Training, which is held at our Miami location, where a refund is granted if written cancellation is received in our office at least 20 days prior to the course.  After that time, no refund is granted. Textbook fees are not refundable. There are no exceptions for No Shows/Partial Attendance/any other failure to attend for any of the Live Classroom or On-Site/Your Location Training.


    A.)This copyrighted Kit is in high demand, and has been utilized by many new and existing facilities to prepare--and remain ready--for Survey/Inspections! This customized Starter Kit is currently published for ALFs, Adult Family Care Homes, APD homes, and Adult Day Care Centers.  The Kit is customized with the Facility's name and address.  Because it is copyrighted, all manuals contain Rawsi Williams Law Group information and copyright.
    B.) This elite Starter Kit contains the following: 1) Survey Organizer, 2) current Regulation/Survey Tags; 3) General Policy and Procedure Manual; 4) General Starter Forms and customized Admission Agreement; 5) Medication Observation Record book for up to 10 residents (this form is allowed to be copied for additional residents);  6) Ten Resident Records with organizer/table of contents in each record (additional packages of 5 can be ordered); 7) Ten Personnel Files with organizer/table of contents (additional packages of 5 can be ordered); 8) Quality Assurance/Risk Management (QA/RM) Binder and Log/contents organizer; 9) Grievance Binder and Log/contents organizer, and 10) Medication/Pill Book.
    C.) The cost INCLUDES the Shipping and Handling fees.  The Starter Kit is shipped in 25 calendar days of your purchase, via USPS Confirmed Mail. 
    D.) Because the Starter Kit is customized and cannot be utilized for another facility, there are no refunds/returns.
    E.) However, orders can be cancelled in writing within 72 business hours of purchase for full refund.  There are no exceptions. (We have not experienced any returns, but are required to include that policy for  terms/conditions).
    F.) If you desire RUSH Shipping  (shipment in 10 calendar days of the Order), purchase the RUSH Shipment option.
    G. ) If you need additional Resident or Personnel records, purchase that option separately.  You must first have purchased the Starter Kit to be eligible to purchase additional records.

     6.  WEBINAR TRAINING:  Live webinar training requires pre-registration.  Registration is non-refundable and non-transferable to any other person.  Webinars can be viewed on the day of training from your laptop, cellphone, tablet, or desktop.  Each registrant receives an individual log-in credential.

    By proceeding with your purchase and/or registration/enrollment, you agree to  these Terms and Conditions; and do bind your heirs/assigns/delegees to these Terms and Conditions.


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